Politique de remboursement

RETURN AND REFUND POLICY

Effective Date: August 19, 2026

High-Tech Store is operated by E EMEDILOGI TRANSPORTATION LLC.

We want you to be satisfied with your purchase. If you are not satisfied with an eligible product, you may request a return in accordance with the terms below.

RETURNS

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must generally be unused, in its original condition, and returned with its original packaging and accessories.

Some products may be subject to additional return conditions or may be non-returnable because of their nature. Any product-specific return restrictions will be identified on the applicable product page or communicated before purchase.

Before sending any product back, please contact us at:

edouard@hightechstore.us

We will provide return instructions and, when appropriate, a return authorization.

Please do not send merchandise to a manufacturer or to an address other than the return address provided by High-Tech Store.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from the item you ordered, please contact us as soon as possible after delivery.

Please provide your order number and, when applicable, photographs showing the condition of the product and packaging.

If the issue is confirmed to be our responsibility, we will work with you to provide an appropriate resolution, which may include a replacement, repair, or refund, as applicable.

NON-RETURNABLE ITEMS

Certain products may not be eligible for return because of their nature, applicable safety requirements, hygiene considerations, or other restrictions.

Examples may include:

• Gift cards
• Downloadable digital products
• Products specifically identified as non-returnable on the product page
• Products that cannot be returned for health, safety, or hygiene reasons

SALE AND PROMOTIONAL ITEMS

Unless otherwise stated on the applicable product page or promotional offer, eligible sale and promotional items may be returned under the same return conditions described in this policy.

REFUNDS

Once an approved return is received and inspected, we will notify you whether the refund has been approved or declined.

If approved, the refund will generally be issued to the original payment method.

The time required for the refund to appear in your account may vary depending on your bank, credit card issuer, or payment provider.

If you have not received an approved refund after a reasonable processing period, please contact us at:

edouard@hightechstore.us

RETURN SHIPPING COSTS

Unless the return is due to an item being defective, damaged, incorrect, or another issue for which High-Tech Store is responsible, the customer may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless otherwise required by applicable law or the return is due to an error on our part.

UNAUTHORIZED RETURNS

Please do not send merchandise back without first contacting us and receiving return instructions.

We cannot guarantee that an unauthorized return will be processed.

EXCHANGES

If an eligible product is defective, damaged, or incorrect, we may offer a replacement when the same product is available.

GIFTS

If an item was purchased as a gift and is eligible for return, the applicable refund or replacement will be handled according to the original order and payment method, unless otherwise required by applicable law.

ORDER CANCELLATIONS

If you need to cancel an order, contact us as soon as possible at edouard@hightechstore.us.

We cannot guarantee that an order can be cancelled once it has entered processing or has been shipped.

If an order has already shipped, the customer may need to follow the applicable return procedure.

CHANGES TO THIS POLICY

High-Tech Store reserves the right to update this Return and Refund Policy from time to time. The version published on this website will be the version applicable to purchases made after the effective date of the updated policy.

For questions regarding returns, refunds, exchanges, or damaged products, contact:

High-Tech Store
E EMEDILOGI TRANSPORTATION LLC
Email: edouard@hightechstore.us
Phone: (207) 841-0998